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| Example: install toner cartridge |
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To find a specific fault code, try our Fault Code Search. |
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For further help, try our Tips on Searching. |
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Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
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| Frequently Asked Questions: |
- How To Read the Meter
How To Read the Meter . Press the [Meter] button on the Control Panel. The Meter button is to the left of the numeric keypad on the Control Panel and is designated with the symbol of a head looking at a row of zeros. more...
- Light, Faint, or Faded Images When Making Copies
Slowly enter the password using the numeric keypad on the Control Panel, and then press the [Start] button. The set default Lighter / Darker screen will display: 'Enter the default value for Lighter / Darker and Press 'Start,' (0:Auto, 1-7:Lightest-Darkest) Default Value=0, C Clear, * Close.' Press the [0] or [1] to [7] button to enter a value using the numeric keypad, and then press the [Start] button. more...
- Paper Jams in Paper Trays 1, 2, 3, 4
Paper Jams in Paper Trays 1, 2, 3, 4 . Clear the Paper Jam in Tray 1, 2, 3, 4 and the Bypass Tray . NOTE: If you paper is being torn, stop opening the paper tray and try to reach into the tray and remove the paper before opening the tray any farther. more...
- Heat Roll Exceeded Temperature
Heat Roll Exceeded Temperature . Power OFF the Printer, Wait 30 Seconds, Then Power ON . more...
- When Printing 12 x 18 Inch to the Fiery Si Version 1.2 With 64MB RAM and AA Board may Cause the Fiery to Print Blank Pages
When Printing 12 x 18 Inch to the Fiery Si Version 1.2 With 64MB RAM and AA Board may Cause the Fiery to Print Blank Pages . Download the 12x18Si. more...
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Any system messages that are shown in Online Support may vary slightly from those actually displayed on the product.
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